Our standard method of shipment is FedEx 2nd day delivery. Priority available upon request.
We will ship every inventoried item that is ordered before 3:30 pm EST on the same business day. There is an extra charge for rush orders. The shipping of hazardous classified items is governed by the Department of Transportation and the International Air Transport Association (IATA) and requires special packaging and shipping.
We will ship after the receipt of verifiable credit card information from all customers or purchase orders from approved accounts. If you are a new customer, or previously delinquent, we may require a credit check or additional security for purchases on credit. The pricing & availability of products are subject to change without notice.
Terms are net 30 days, FOB Louisville, KY for orders placed. Additional charges for shipping and customs value will be added to orders outside the U.S. and Canada. Shipping charges will be prepaid and added to the invoice as a separate item unless otherwise instructed by the customer. If you would like us to use your shipping account, or if you have other special requirements, please let us know when placing your order.
Returns will be handled on a case-by-case basis, but under no circumstances will returned material be accepted without prior authorization. Returns must be made within 30 days of receipt of order and must be accompanied by a return authorization number (RMA).
Advanced ChemTech warranties materials to be of merchantable quality at the time of purchase. It is the sole responsibility of the buyer to determine the adequacy of all materials for all intended purposes. Advanced ChemTech shall not be liable for any consequential, general, incidental, or contingent damages whatsoever of any kind. Advanced ChemTech’s lone obligation is to replace materials no greater than the sum of the original purchase price. This warranty applies to products in original containers only and does not apply to a product which has been tampered with, altered in any way, or which has been misused or damaged by accident or negligence by the user. No other express or implied warranties or warranties of fitness for a specific purpose is implied by Advanced ChemTech. All claims must be received, in writing, within 30 days from the delivery date. Failure to do so may result in a waiver by buyers for any and all such claims presented.
Some reagent products are subject to federal and international regulations and require our receipt of a Declaration of Purpose form prior to shipment. Forms can be obtained by contacting Advanced ChemTech. A separate declaration must be executed prior to each shipment of regulated chemicals. Advanced ChemTech does not accept “blanket Declaration of Purpose” statements.